Effective August 2026
Draft, not yet reviewed by counsel. This describes what Fysiqal actually does today, as accurately as we can state it — but it has not yet been reviewed by a lawyer, and Fysiqal is still pre-launch. Don't treat this as a final, binding legal document; it will be replaced with a reviewed version before general availability.
If what arrives is damaged, has a print defect, or isn't what you ordered, contact us at support@fysiqal.com with your order number and a photo. We'll send a replacement or a full refund — this case has no time-pressure deadline beyond a reasonable window after delivery.
Because every item is printed to order rather than pulled from stock, a change-of-mind return isn't automatic the way it would be for a warehouse-stocked item. Contact support@fysiqal.com and we'll work out the right outcome — exchange, store credit, or refund — for your specific situation. We'd rather solve it directly than force everyone through one rigid rule while this store is still early.
If an item has been customized with a name, number, or team detail, that customization may limit what we can offer beyond the damaged/misprinted case above. We'll always tell you this clearly on the product page before you buy, not after.
Email support@fysiqal.com with your order number. We'll confirm what happens next for your specific case before anything is charged or refunded.